Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available. Please contact us to arrange.

Question 2

Can you accommodate flexible check-in times?

Accepted Answer

Yes. We offer flexible check-in for guests and groups with advance notice. Contact us to coordinate your arrival.

Question 3

Is there a front desk?

Accepted Answer

Yes, our front desk is staffed during regular hours. After-hours check-in can be arranged in advance for late arrivals.

Question 4

Do the rooms have kitchens?

Accepted Answer

Our executive suite include a full kitchen with fridge, stove, microwave, and cookware. Deluxe and Standard rooms do not include a kitchen, but guests have access to the shared common kitchens.

Question 5

Is Wi-Fi included?

Accepted Answer

Yes, high-speed Wi-Fi is complimentary throughout the property. It supports video conferencing, large file transfers, and streaming.

Question 6

Is there laundry on-site?

Accepted Answer

Yes. Commercial washers and dryers are available 24/7 for all guests on both levels.

Question 7

Do you offer weekly or monthly rates?

Accepted Answer

Yes. We offer discounts for stays of 7+ nights and additional savings for monthly bookings. Contact us for a custom quote.

Question 8

Can you handle group bookings?

Accepted Answer

Absolutely. We regularly accommodate groups of 15-20 people. We offer corporate billing, group rates, and can coordinate scheduling to fit your needs.

Question 9

What is the cancellation policy?

Accepted Answer

Please see our Policies page for full cancellation terms. Cancellations made 48+ hours before check-in are fully refundable.

Question 10

Do you offer direct billing for companies?

Accepted Answer

Yes. We can set up direct corporate billing for companies and organizations. Contact us to establish an account.

Question 11

Where exactly is the hotel located?

Accepted Answer

The hotel is located in 227 Water Street, Botwood Newfoundland. Contact us for directions or specific distance from where you'll be visiting.

Question 12

Is there parking?

Accepted Answer

Yes, free parking with plenty of space for all vehicles.

Question 13

Is breakfast included?

Accepted Answer

Harbourview Cafe is located right next door open 7AM-8PM 7 days a week.

Question 14

Are there places to eat nearby?

Accepted Answer

There are local restaurants and shops in the surrounding communities. The common kitchen is also fully equipped for meal prep.

Frequently Asked Questions

Check-in & Check-out

Rooms & Amenities

Booking & Rates

Location & Transport

Food & Meals